Frequently Asked Questions
Integrity Academy
What is Integrity Academy?
Integrity Academy is a learning platform offering short, practical micro-courses designed to support professional development and shared understanding in real workplaces.
Courses are typically around 15 minutes, making them easy to complete alongside day-to-day work. The focus is on clear, plain-English learning that supports confidence, consistency, and practical application.
Who is Integrity Academy designed for?
Integrity Academy supports:
individuals building or refreshing professional knowledge
teams developing shared understanding across key topics
organisations strengthening workforce capability
Courses are written for people with practical workplace experience and are designed to be accessible, relevant, and immediately useful.
How does Integrity Academy relate to Integrity RTO Solutions?
Integrity Academy is operated by Integrity RTO Solutions Pty Ltd, which also delivers accredited training as a Registered Training Organisation (RTO 46406).
Integrity Academy focuses on non-accredited learning, while accredited courses and nationally recognised qualifications are delivered separately through the RTO arm. Each operates under its own enrolment processes, policies, and learner documentation.
What type of learning does Integrity Academy provide?
Integrity Academy delivers non-accredited professional learning designed to:
support professional development
refresh knowledge
build shared understanding
complement workplace learning and supervision
Learning is educational in nature and is not a replacement for accredited training or formal assessment.
How long do courses take to complete?
Most courses are designed to be completed in around 15 minutes.
This microlearning format allows learners to engage with content in short, focused sessions that fit easily into busy work schedules.
What is a course library?
A course library is a group of related micro-courses, organised by industry or theme.
Each library is accessed individually, allowing learners and organisations to choose the content most relevant to their needs without paying for unnecessary material.
Can I access just one course?
Integrity Academy offers flexible access options:
purchase individual courses, or
subscribe to one selected course library
This allows learning to be tailored to your role, team, or organisation.
How do subscriptions work?
Subscriptions provide access to one selected course library for the subscription period.
Monthly subscriptions renew monthly
Annual subscriptions renew annually
Subscriptions renew automatically to ensure uninterrupted access and can be managed directly through your account.
How can I manage or cancel a subscription?
Subscriptions are managed directly within your Integrity Academy account.
To cancel:
Log in to your account
Select Account
Open Billing / Subscriptions
Choose Cancel Subscription
Access continues until the end of the current billing period, with no further charges applied after cancellation.
What should I know about refunds?
Integrity Academy provides immediate access to digital learning once a purchase is completed.
For this reason, purchases are non-refundable once access is provided, including individual courses, subscriptions, and organisation-wide access. This approach supports fairness and consistency for all learners.
Your rights under Australian Consumer Law are always respected.
Do I receive a certificate when I complete a course?
Each completed course includes a Certificate of Completion, which can be downloaded for your records.
Certificates are commonly used to:
support CPD tracking
record participation in professional development
document learning activity within organisations
Certificates confirm participation rather than formal competency or qualification.
How are certificates typically used by organisations?
Certificates of Completion support learning and development records and internal professional development frameworks.
They are often used alongside supervision, workplace learning, and organisational training programs. Each organisation determines how learning is recognised within its own governance arrangements.
Is Integrity Academy suitable for organisations and teams?
Integrity Academy offers organisation-wide subscriptions to selected course libraries.
These are commonly used to support:
onboarding and induction
refresher learning
consistent messaging across teams
professional development conversations
Organisations retain responsibility for supervision, competency decisions, and compliance.
Can managers view staff learning progress?
Where organisational access is provided, authorised administrators may view:
enrolment status
course completion
participation records
This visibility helps support learning oversight while respecting privacy boundaries.
How is personal information managed?
Integrity Academy manages personal information in line with the Privacy Act 1988 (Cth).
Learning is delivered through LearnWorlds, and payments are processed securely via Stripe. Some information may be processed or stored outside Australia as part of using these platforms.
Full details are available in the Integrity Academy Privacy Policy.
Are payment details stored?
Payment card details are handled securely by Stripe and are not stored by Integrity Academy or Integrity RTO Solutions Pty Ltd.
Can Integrity Academy be accessed internationally?
Integrity Academy can be accessed from outside Australia. Learning is delivered from Australia and governed by Australian law.
How does Integrity Academy complement accredited training?
Integrity Academy is designed to work alongside accredited training, not replace it.
Many learners and organisations use Integrity Academy to reinforce learning, support ongoing development, and build confidence between formal training programs. Accredited training is delivered separately through Integrity RTO Solutions Pty Ltd.
Is Integrity Academy learning professional advice?
Integrity Academy content is educational in nature.
Learners and organisations apply their own professional judgement and follow relevant laws, standards, and workplace policies when using the learning in practice.
Who owns the course content?
All Integrity Academy content is owned by Integrity RTO Solutions Pty Ltd and is provided for personal or internal organisational use only.
Getting Started with Integrity Academy
How do I get started with Integrity Academy?
Getting started is simple:
Choose a course or course library
Create your Integrity Academy account
Complete checkout
Start learning straight away
Access is provided immediately after purchase.
What happens after I sign up?
After signing up:
your account is created instantly
you can access your selected learning straight away
progress is saved automatically
certificates become available when courses are completed
Can I pause a course and return later?
Learning progress is saved automatically, allowing you to pause and return at any time during your access period.
How do I download my Certificate of Completion?
Once a course is completed, your Certificate of Completion is generated automatically and can be downloaded directly from your account dashboard.
What support is available if I need help?
Support is available via the Contact page for account access, billing questions, and general platform enquiries.
What is the quickest way to start learning today?
The quickest way to start is to select a course or library, complete checkout, and begin your first course immediately. Most learners start within minutes.
Integrity Academy courses are non-accredited and include certificates of completion only.
Nationally recognised training is available through Integrity RTO Solutions (RTO 46406).
Integrity Academy delivers non-accredited professional learning only. Courses are designed to support professional development and workplace capability and do not replace organisational policies, supervision, or formal qualifications.
