This Privacy Policy applies only to Integrity Academy, the non-accredited microlearning platform operated by Integrity RTO Solutions Pty Ltd.
It governs how personal information is collected, used, stored, disclosed, and protected in connection with Integrity Academy only, including:
- Integrity Academy website(s)
- Integrity Academy learning content and subscriptions
- Integrity Academy user accounts, learning records, and certificates
- Integrity Academy use of third-party digital platforms, including LearnWorlds and Stripe
This Privacy Policy does not apply to accredited training or RTO services.
Integrity RTO Solutions Pty Ltd maintains a separate Privacy Policy for its Registered Training Organisation (RTO) operations.
Integrity Academy is operated by:
Integrity RTO Solutions Pty Ltd
ABN: 67 669 731 659
Jurisdiction: Australia
References to “we”, “us”, or “our” refer solely to Integrity RTO Solutions Pty Ltd in its capacity as operator of Integrity Academy.
We manage personal information in accordance with:
- the Privacy Act 1988 (Cth)
- the Australian Privacy Principles (APPs)
- the Notifiable Data Breaches (NDB) scheme
This Privacy Policy is governed by Australian law. Overseas users acknowledge that Australian privacy law applies to Integrity Academy.
We collect personal information that is reasonably necessary to operate Integrity Academy.
This may include:
4.1 Identity and Contact Information
- full name
- email address
- organisation name
- role or position
4.2 Account and Learning Information
- usernames and account identifiers
- subscription status and billing history
- course enrolment and completion records
- Certificates of Completion
- learning progress, interaction, and activity data
4.3 Transaction and Payment Information
- billing name and address
- transaction references, invoices, and receipts
- Payment card details are not stored by us.
- Payments are processed directly by Stripe.
4.4 Technical, Usage and Metadata
- IP address
- device type, browser, and operating system
- access logs, timestamps, and audit trails
- platform interaction metadata
- security, monitoring, and fraud-prevention logs
4.5 Communications
- enquiries, feedback, and support requests
- administrative and service-related communications
Personal information may be collected:
- directly from you when you create an account, subscribe, or purchase access
- automatically through your use of Integrity Academy
- through LearnWorlds, our learning management system
- through Stripe, our payment processing provider
- via cookies, analytics tools, and system logs
- from authorised organisational administrators (for corporate subscriptions)
- where required or authorised by law
We collect and use personal information to:
- provide and manage access to Integrity Academy learning
- administer subscriptions, renewals, and cancellations
- process payments, invoices, and GST
- issue Certificates of Completion
- manage authentication and account security
- provide technical support and essential service communications
- monitor platform performance, security, and misuse
- conduct internal analytics, reporting, and quality assurance
- meet legal, regulatory, audit, insurance, and governance obligations
We do not sell personal information.
We may disclose personal information where reasonably necessary to:
7.1 Digital Service Providers
- LearnWorlds – learning delivery, progress tracking, certificates, analytics
- Stripe – payment processing and transaction management
7.2 Business Operations
- hosting, cybersecurity, analytics, communications providers
- professional advisers (legal, accounting, insurance, cyber-security)
7.3 Organisational Clients
- authorised administrators of organisations holding corporate subscriptions
- (limited to learner enrolment, activity, and completion data)
7.4 Legal and Regulatory Disclosure
- regulators, courts, tribunals, law enforcement, or government agencies
- auditors or insurers where required or reasonably necessary
Disclosures are limited to what is reasonably necessary and permitted by law.
Some Integrity Academy systems and service providers may store or process personal information outside Australia, including cloud infrastructure used by LearnWorlds and Stripe.
We take reasonable steps to ensure overseas recipients handle personal information consistently with Australian privacy requirements through contractual, technical, and organisational safeguards.
By using Integrity Academy, you acknowledge and consent to overseas disclosure where required for service delivery.
We retain personal information only for as long as reasonably necessary to:
- deliver Integrity Academy services
- maintain learning, billing, and subscription records
- meet legal, regulatory, audit, insurance, and dispute-resolution obligations
Information may be retained in active systems, secure archives, and backups.
When no longer required, we take reasonable steps to securely destroy or de-identify information unless retention is required by law.
We take reasonable and proportionate steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Safeguards include access controls, encryption, secure hosting, monitoring, logging, and contractual obligations imposed on third-party providers.
No system is completely secure. You acknowledge the inherent risks of online data transmission.
If a data breach is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme, including notification to affected individuals and the OAIC where required.
You may request access to, or correction of, personal information we hold about you. Requests must be made in writing and may require identity verification. Access may be refused where permitted by law.
Privacy complaints relating to Integrity Academy must be submitted in writing.
If unresolved, complaints may be lodged with the Office of the Australian Information Commissioner (OAIC).
Integrity Academy uses cookies and similar technologies to enable functionality, support security, analyse usage, and improve user experience. Disabling cookies may affect functionality.
Where Integrity Academy access is provided via an organisation:
- learner activity and completion data may be visible to authorised administrators
- organisations are responsible for internal privacy compliance
- we are not responsible for misuse or onward disclosure by organisational users
We may use or disclose personal information where reasonably necessary to enforce our Terms, protect our rights or reputation, prevent misconduct, or manage disputes, insurance claims, or legal proceedings.
This Privacy Policy may be updated from time to time. Continued use of Integrity Academy constitutes acceptance of the updated Policy.
Integrity RTO Solutions Pty Ltd
ABN: 67 669 731 659
This Data Processing Addendum (“DPA”) applies where Integrity Academy services are provided to an organisation under a corporate or enterprise subscription.
This DPA forms part of, and is incorporated into, the Integrity Academy Terms and Conditions and Privacy Policy.
- Integrity RTO Solutions Pty Ltd acts as a data processor in relation to personal information processed on behalf of the organisation through Integrity Academy.
- The organisation acts as the data controller for its personnel.
Integrity RTO Solutions Pty Ltd processes personal information solely for the purpose of:
- providing access to Integrity Academy learning
- administering subscriptions and licences
- tracking enrolment, participation, and completion
- issuing Certificates of Completion
- maintaining platform security and integrity
Integrity RTO Solutions Pty Ltd implements reasonable technical and organisational measures to protect personal information, including access controls, encryption, secure hosting, and incident monitoring.
Integrity RTO Solutions Pty Ltd uses approved sub-processors, including LearnWorlds and Stripe, to deliver services. These providers are subject to contractual confidentiality and security obligations.
Personal information may be processed or stored outside Australia. Appropriate safeguards are in place to ensure compliance with Australian privacy obligations.
Integrity RTO Solutions Pty Ltd will notify the organisation of a data breach affecting its data where required by law or reasonably practicable.
Integrity RTO Solutions Pty Ltd will reasonably assist organisational clients with privacy enquiries, complaints, or regulatory requests relating to Integrity Academy data.
Upon termination of a corporate subscription, personal information will be retained or deleted in accordance with the Privacy Policy, legal obligations, and backup retention requirements.
Nothing in this DPA increases Integrity RTO Solutions Pty Ltd’s liability beyond what is permitted under the Integrity Academy Terms and Conditions.
This DPA is governed by the laws of Queensland, Australia.
